Many situations can cause customer dissatisfaction with their insurance company. In the long list, we can quote the increase of the tariff, the guarantees not conforming to the contract, the refusal of reimbursement of damages in the event of an accident. This file contains the 3 steps to follow to settle a dispute with his insurance.
Activate settlement out of court
Before beginning, it is important to remember that attacking a large corporation can result in huge expenditures in terms of money and time. This is why we must first try to settle amicably, in dialogue with society. It should be noted that the objective is to find common ground without seeking the services of the court. In order to claim his rights, the insured must gather evidence and arguments to support his claims and his claim. However, you can go for the slip and fall lawyers near me also.
First, the insured can make an appointment with a slip and fall attorney pittsburgh. This meeting or this telephone interview helps to defuse many disputes. If this approach is not enough, the customer can refer to the claims department of the company. Either he asks to be contacted again or he sends a letter or an email to the person in charge of this service. Note that the latter has a maximum of 2 months to respond to the request in French law. But insurance companies believe they must respond within 72 hours!
Remember that the interested party can request the services of an insured expert or a consumer association during the procedure. This independent actor can help him in all the steps related to the amicable agreement.
Seek the help of a mediator
It is possible to call a mediator. It is a person who works in an independent way. To go to this stage, it is necessary to respect some conditions. First, the insured has already completed the necessary procedures to settle the case amicably, but he did not have a favorable result.
Second, he has not yet sought the court’s contribution. To formalize the mediator’s request to intervene, it is possible to send the file directly to the expert appointed by the insurance company. In any case, it is important to mention the useful information in the document. The list includes the name of the company and its policy / contract number. It is also necessary to explain the causes of the conflict, the nature and the date of the accident and the time of the expertise. In addition, it is essential to attach a copy of supporting documents related to the case: compensation proposal, discussion via e-mail, contract. Once the document is sent, it is necessary to wait between 3 to 6 months before receiving a response from the professional.
The last step: seize the court
If the problem is not solved after the previous two steps, it makes sense to go to court. The appropriate jurisdiction depends on the amount of the dispute. This is a smart initiative to increase the chance of winning the case. Of course, one must try to find an expert in the sector. To achieve this, the insured can refer to the word of mouth or on the web by browsing directly on the websites. Once the information is obtained, it is essential to check the lawyer’s skills. But, it is best to make an appointment in his office to discuss it in person. This meeting is very important to know his qualifications, references and the experience of the provider.